Frequently asked questions

Ordering

How do I make a purchase?


Click any "SHOP" word on top of the page or in front of the welcome page or WhatsApp Us @ +6017-524 7057. Purchases from this site are prioritised above purchases made from email or Whatsapp.




Can I customize my own bouquet with my favourite flowers or design?


Yes you can! You will need to WhatsApp us your thoughts and ideas and we will have a conversation on whether we are able to fulfill your needs. You can basically customize the entire bouquet from the flower, wrapping paper to even the design of the bouquet.




I'm interested at learning flower arrangements/hand-tied bouquets. Do you guys provide workshops/classes?


We do! We have group workshops and even one-on-one classes. The workshop/class must book 1 week ahead. Whatsapp us@017-524 7057 for further info.




Which areas do you cover?


We currently cover Ipoh and Kuala Lumpur region. We currently only provide free delivery in Ipoh (T&C Apply) while we provide pick up and delivery service in Kuala Lumpur for a really reasonable fee. We are looking into spreading free deliveries in Kuala Lumpur once we have enough clients from the area (so spread word bout us to your friends and family and get Visage Dawson to KL). Same day delivery are available upon request for certain bouquets.




I need a bouquet delivered right now! Is this possible?


Yes! but for selected bouquets only and only in Ipoh at the moment. We will be able to do same day delivery for other bouquets with a reasonable fee. Whatsapp us @0164277057 to check availability.




Payment options


Paypal is the only mean of payment available in this site. We prioritise purchases from this site before ones from email or Whatsapp. Palpay will charge 10% processing fee. Online Bank transfer through is also available upon request on WhatsApp.





Shipping

Do you ship internationally?


Sadly, no. We are based in Subang Jaya, Malaysia and cannot ship out of the country just yet :) All orders are sent in person without any courier help to ensure quality and freshness of baked goods! Delivery areas include: - Subang Jaya - Shah Alam - Kuala Lumpur - - Shopping malls To check if we deliver to you, please enter your postcode or preferred pick-up point in our tester.